Hey all, I just had a member reach out and I wanted to pop in. My apologies that I did not see this thread sooner.
Over the past week we had been having folks reach out about the H evaporating for them, and rarer instances of them being more full than usual. We have had some minor ongoing evaporation issues due to the volatile nature of one of the components of the H bottle. We have tried a few different styles of bottles, without a 100% fail proof solution. With this in mind, we are actually going to be introducing an updated version of the SQ tests that will no longer use the H bottle.
We have worked around the clock to find a solution, that will involve updating the F and G ampules and removing the H bottle entirely.
Anybody who has had an issue with a SQ test recently, send
[email protected] your order number and I’ll make sure to get you the updated version ASAP, these will be ready SOON.
We have set the SQ out of stock on our site, as we saw multiple inquiries regarding problems with the fill of their H bottles. We apologize for any inconvenience this has caused, and would love to replace any faulty units with the updated version ASAP!
All the best UGM community, and thank you guys again who emailed and alerted me to this thread!!