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Communicating with SRx

So just no reply? But you spoke with rep and he said sorry tough shit I don’t understand is this effecting you other than just using a different source
 
I just posted that I am also having issues, have unresolved issues and they have not responded to the 3 emails I sent. thanks
 
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I’ve tried communicating with them recently as I have inquiry that is becoming an issue. Last monday they did reply and said it was completed. I waited 5 days before reaching out again for an update and have not received a response.
 
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