herrubermensch said:
It’s not a viable policy to ask the customer to send in an unsealed version of what they obviously opened and color-tested. And even if they agreed to buy another unsealed instance of the product for testing, that does not resolve whether the particular instance received by the customer was in fact fake or something else. IMHO, Steroidify should ask the customer to return to it the remainder of the unused product that was tested and send THAT instance of the product out for testing that would satisfy Steroidify. Sterpoidify’s policy is like some shirt manufacturers: 100% satisfaction guarantee, but you have to return the product unopened in its original packaging. Well how in the Hell do you know whether it fit or you’re satisfied without opening the damn thing?! Just silly and designed to deter the customer from actually having tests run.
We have this policy since 2014. No one ever thought it was weird.
Only sealed products can be tested. Open product can have anything in it. Competition could simply purchase a vial of test from us, say it’s underdosed, put anthrax in it and send it back to us or to the lab. Also, we don’t have any addresses that you can ship to, for obvious security reasons.
You have reasons to suspect quality from a product? Get a random, sealed sample and send it for testing. This is standard procedure and most would agree most adequate one. It’s either us or you guys here who are completely out of the loop here, but we advertise and run this policy on over 30 boards and no one has ever said it was inappropriate. It’s actually well spoken of by customers and admins alike.
I will write again to make it clear:
Under no circumstances we will send open vials or blisters for testing and we will NOT pay for them to be tested. We will also NOT accept color tests as evidence of lack of quality of any of the products sold on our website.
herrubermensch said:
I’m getting to the point with all of this nonsense where I think I’ll obtain two of everything, one for use and one for independent lab testing that I pay for. Seems to be the only real way to know for sure.
We can arrange to pay the labs anonymously so we will know for sure. As a company commited to sell only the best stuff, we also want to know if a product isn’t what it should be and we will be happy to remove such product from our site.
Steroidify has had the very same policies since 2008 and the testing offer since 2014. It’s not our first rodeo.