For everyone’s information, we stand by every product sold on our site, that’s why we will pay for any HPLC lab tests done by a well known lab, such as SIMEC.
We’re not asking the customer to send because we’re lazy, we’re asking him to send because we are the source and if we bring a perfect result on a product that’s been questioned like this everyone will think we tainted the tests.
An open product isn’t reliable for tests for obvious reasons.
ANYONE can order a product from us, any product, and send it to be tested. We will pay for the testing and the shipping, just as we will replace the product. This is us standing behind our products.
Color tests are not standard of the industry and we will not assume a product is bad because of these.
Have you guys ever tested pool water with strips? Sometimes chlorine will be 7ppm while a reliable taylor test shows 2ppm.
So, you guys please feel free to order from us and send products to be tested. Do this and the community will know exactly what’s in the product, just like we will know and can decide if the product should be in our portfolio or not.
We are committed to offering only the best products in the business, that’s why we test more than any source out there.
I’m here explaining what our policy is. No one needs to agree with it. You can pledge a different solution to the matter with our customer service or you can even let me know here what you guys think would be a fair solution to the situation and I promise I will speak with management about it.
Looking at the pictures, the color doesn’t match dbol either, so what is it? There’s no way of knowing without a HPLC test.
Please let me know your thoughts and we will work with you guys on the matter.
Thank you.
